1. Acceptance
By purchasing, downloading or running the Retrac External you agree to these terms. If you do not agree, do not use the product. You confirm that you are at least 18 years old and legally able to enter a contract in your jurisdiction.
2. The product
Odium sells one product: a lifetime license to the Retrac External, an external application that provides aim assistance and visual overlays. There are no tiers, subscriptions or add-ons. Every license is functionally identical regardless of the payment method used.
The product is licensed, not sold. Odium retains ownership of the software, the loader and all associated materials.
3. License and HWID
- A license is issued to one person and bound to one machine at a time.
- Hardware resets are available on request through the support ticket system.
- Sharing, reselling, sublicensing, publishing or redistributing the loader or any part of the software terminates the license without refund.
- Attempting to reverse engineer, dump, re-sign or repack the loader terminates the license without refund.
4. Orders and payment
The listed price is $3.00 USD, one-time. Accepted methods are cryptocurrency, PayPal, Cash App and card payments processed by Stripe. The available methods and their destinations are listed on the checkout page.
Every order carries a reference in the form RET-XXXXXX. The reference must be included in the payment note where the payment method supports one, and quoted in the support ticket that claims the key. Payments that cannot be matched to a reference may be delayed until ownership is verified.
Prices are shown in USD. Currency conversion, network fees and processor fees are the responsibility of the buyer.
5. Delivery
Keys are delivered manually after payment confirmation, typically within 5 to 30 minutes during staffed hours. Cryptocurrency payments require the confirmations stated on the checkout page before a key is released. Delivery is made through the Discord ticket that quotes the order reference.
6. Refunds and chargebacks
All sales are final. Because a license is delivered digitally and immediately, refunds are not offered for change of mind, hardware incompatibility with the host game, or account action taken by a game publisher.
If a key is never delivered and payment is confirmed, you are entitled to a replacement key or a full refund of the amount received.
Filing a chargeback or payment dispute instead of contacting support results in permanent termination of the license and any associated accounts.
7. Updates and downtime
Licenses include updates for the lifetime of the product. When a supported game patches, the external is rebuilt and the loader picks up the new build on next launch. During a rebuild window the product may be unavailable; this is not grounds for a refund or extension.
Support for a specific game title may be discontinued if the title changes architecture in a way that makes maintenance impractical. Notice is given in the Discord server.
8. Account conduct
Odium may suspend or terminate a license, without refund, for chargebacks, fraud, key sharing, resale, attempting to attack or scrape the storefront, or harassment of staff and other buyers in the Discord server.
9. Support
Support is provided through the Discord server. Open a ticket, quote your order reference, and describe the issue. Support covers installation, configuration and license issues. Support does not cover game account bans, third-party software conflicts, or hardware faults on your machine.
10. Warranty
The software is provided "as is" and "as available", without warranty of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement. No guarantee is made that the software will be undetected by any anti-cheat system, that it will function with any particular game build, or that it will be uninterrupted or error free.
You are solely responsible for how you use the software and for any consequences arising from that use, including action taken by a game publisher against your game account.
11. Limitation of liability
To the maximum extent permitted by law, Odium is not liable for indirect, incidental, special, consequential or punitive damages, or for lost data, lost accounts, lost profits or business interruption, arising from the use of or inability to use the software. Total liability for any claim is limited to the amount you paid for the license.
12. Changes to these terms
These terms may be updated as the product changes. The current version is always published on this page with its revision date. Continued use of the software after an update constitutes acceptance of the revised terms.
13. Contact
Discord: discord.gg/odium — open a ticket for anything covered by these terms. Email: support@getodium.shop for payment and licensing issues that cannot be handled in a ticket.